We are here to ensure that your experience with dellride is as smooth and enjoyable as possible. If you have any questions or need assistance, please don't hesitate to contact us through the following channels:
Email Support:
For all support-related inquiries, please reach out to us at: Info@dellride.com. Our team is available to assist you with any issues or concerns you may have, and we aim to respond to all emails within 24 hours.
If you've forgotten your password or need to reset it, go to the login screen of the dellride app and click on the "Forgot Password" link. Enter your registered email address, and you'll receive instructions to create a new password. Follow the prompts to reset your password and regain access to your account.
To update your profile details, open the app and navigate to the "Profile" section found in the app settings. Here, you can edit your personal information, such as your name, contact details, and profile picture. Once you've made the necessary changes, ensure you save them to update your profile.
If you encounter a bug or any issues while using the app, please report it to us by emailing Info@dellride.com. Provide a detailed description of the issue, including any error messages or screenshots if available. This information helps us resolve the problem more efficiently and improve the app's performance.
To cancel a booking, open the app and go to the "Bookings" section. Select the reservation you wish to cancel and follow the provided instructions. Depending on the property's terms, you may receive a confirmation of the cancellation and information about any applicable fees or refunds.
We welcome your feedback and suggestions to help us enhance the dellride experience. You can send your comments and ideas to Info@dellride.com. Your input is valuable in helping us make continuous improvements to our app.
Thank you for choosing dellride! We are committed to providing exceptional service and ensuring your satisfaction. Should you need further assistance or have any additional questions, please feel free to reach out to us.